Many of Australia's best-known retail brands have engaged Vii (pronounced 'Vee') to help drive the profitable growth of their business.
Like you, we fully understand that, particularly for medium to large retailers (i.e. with more than ten stores), success hinges largely on your ability to strengthen the relationship between you and your customers.
That's why we'll work closely with you to design, implement and manage a customer loyalty program and/or gift card solution to boost sales and loyalty, and give you a far better return on your marketing investment.
Easy to manage, easy to use
Importantly, our programs are easy to manage for you, and easy to use for your customers.
You gain greater control over the performance of your program with the ability to monitor all facets of your program's performance at all times.
For your loyalty program, this allows you to actively build and drive targeted promotions to specific customer segments. For your gift card program, it allows you to respond immediately to operational, technical and customer service issues, while in both cases we take care of the administrative requirements, and can also support your marketing and communication objectives.
Our Solutions
With our team of more than 70 people, we harness our combined operational, technical, account management and marketing expertise and capabilities to deliver a suite of customer programs including:
